Fees and Reporting

Understanding User Fees and Reporting on EasyBuildMat-Net

Welcome to EasyBuildMat-Net! We are committed to ensuring a seamless and transparent experience for all our users. This article provides a detailed explanation of how user fees are structured and how reporting is managed on our platform.

User Fees

EasyBuildMat-Net charges fees to facilitate transactions and maintain platform services. Below is an overview of applicable fees:

1. Transaction Fees

• A percentage-based commission is charged on successful sales made through the platform.
• The exact commission rate depends on the product category and will be clearly communicated during the vendor registration process.

2. Payment Processing Fees

• Payment processing fees may apply to cover bank or mobile money transaction charges.
• These fees vary based on the selected payment method (credit card, mobile money, or bank transfer).

3. Subscription Plans (if applicable)

• Some professionals may opt for a premium subscription plan that offers additional benefits such as featured product placement, enhanced analytics, and priority customer support.
• Subscription fees are billed monthly or annually based on the selected plan.

4. Withdrawal Fees

• Vendors withdrawing their earnings to a bank account or mobile money wallet may incur a small withdrawal fee depending on the method used.

Reporting and Transparency

EasyBuildMat-Net provides vendors with comprehensive reports to track their earnings, transactions, and fees.

1. Sales Reports

• Vendors can access real-time sales reports from their dashboard.
• Reports include details of total sales, commissions deducted, and net earnings.

2. Transaction History

• A complete history of all transactions, including payments received and fees deducted, is available.
• Vendors can filter transactions by date, product, or customer.

3. Monthly Statements

• At the end of each month, vendors receive an automated summary of their earnings and fees.
• Statements can be downloaded for bookkeeping and tax purposes.

4. Dispute Resolution and Fee Adjustments

• If a vendor believes that a fee was charged incorrectly, they can report the issue through our support system.
• Our team will review the claim and make adjustments if necessary.

How to Access Reports

1. Log in to your EasyBuildMat-Net vendor account.
2. Navigate to the “Reports” section on your dashboard.
3. Select the type of report you want to view (sales, transactions, or monthly statements).
4. Apply filters if needed and download reports for further analysis.

Need Help?

If you have any questions about fees or reporting, please contact our support team via:

• Email: support@easybuildmat-net.com
• Live Chat: Available on our website during business hours
• Phone: 0800140158

We are here to help you succeed on EasyBuildMat-Net! Thank you for being a valued part of our marketplace.