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Everything you need to know about the product and billing.
Easy BuildMat-Net is an online platform designed to make sourcing construction materials easier for end-users and professionals in Uganda. We connect users to nearby suppliers and display their product listings, locations, and prices.
Our platform is open to Contractors, Builders, Quantity Surveyors, Engineers, Architects, and Homeowners looking to purchase construction materials, as well as material suppliers wanting to list their products.
Yes, browsing and comparing materials is free. However, some features may require a premium subscription in the future.
We currently cover suppliers across Kampala, but we are expanding regularly. Check the website for the latest updates on regional availability.
You can use the search feature to enter your location, and the app will display material suppliers in your area. You can filter the results by material type, supplier rating, and price.
Once you’ve found the materials you need, select the quantity, and proceed to checkout. You can choose your preferred payment method and delivery option.
We accept multiple payment methods, including mobile money, bank transfers, and credit/debit cards.
We verify all suppliers before listing them. However, we also encourage you to check reviews, ratings, and past experiences shared by other users to make an informed choice.
Yes, you can save suppliers to your profile for easy reference in the future. Look for the “Add to Favorites” option on each supplier’s page.
Yes, Easy BuildMat-Net allows you to compare prices from various material suppliers to help you make informed decisions based on quality and affordability.
Yes, once your order has been placed, you can track the status of your order in real-time through the app or website.
Suppliers can register by creating an account and submitting their product listings, location, and pricing details. Once approved, your products will be visible to all users.
Currently, listing products is free, but we may charge a small commission on each transaction. Contact us for more details about pricing plans.
Yes, you can log into your account at any time to update your listings, adjust prices, or remove items that are out of stock.
We offer onboarding assistance, technical support, and promotional options to help you reach more customers.
Yes, supplier accounts come with a dashboard where you can view listing performance, user interactions, and other metrics to help you understand and optimize your offerings.
For registered suppliers, payments can be made via mobile money or bank transfers providing flexibility and convenience. For unregistered suppliers, payment is limited to “Payment on Delivery” to ensure security and trust for both parties.
This can be shown in the description of the listing by the vendor
This can has to be handled by our support team on the toll free number 0800140158
At EasyBuildMat-Net, we prioritize convenience and customer satisfaction. We offer reliable doorstep delivery services, ensuring your construction materials are sourced from trusted vendors and delivered directly to you hassle-free.
To ensure trust and reliability on our platform, suppliers are required to provide a Certificate of Registration, Trading License, VAT Registration Certificate, and any additional licenses specific to your materials or business operations.
Easy BuildMat-Net values transparency and trust. Verifying your business credentials ensures that professionals and end-users can rely on our listed suppliers, building credibility and potentially increasing your customer base.
During the registration process, you’ll be prompted to upload scanned copies or digital versions of your documents.
Yes, please submit documents in clear, readable formats such as PDF, JPEG, or PNG. Ensure all information is visible to avoid verification delays.
We recommend reaching out to your local authorities to obtain the necessary documents before registering. Incomplete submissions may result in delayed verification or limited access to supplier features on our platform.
Verification typically takes 2-3 business days after you submit all required documents. We’ll notify you via email once your account is approved.
No, your documents are used strictly for verification purposes and will not be visible to other users. We prioritize the security and confidentiality of your information.
Please update your documents as needed by going to “Account Settings” > “Verification.” Keeping your documents current helps maintain your verified status and ensures continuous access to the platform.
Our support team is here to help. If you encounter any issues, please contact us via the “Contact Support” option in the app or website, and we’ll assist you with the process.
If your business is not formally registered, you can still join Easy BuildMat-Net by providing alternative documents. These include your National ID, a letter of introduction from your local council (LC1), two client recommendations, and proof of recent transactions, such as delivery receipts or invoices.
A letter of introduction from your local council (LC1) confirms your identity and role as a supplier in your community. This letter should be stamped and signed by the LC1 official.
Proof of recent transactions can include delivery receipts, invoices, or other documents showing recent sales or deliveries you’ve made to clients. This helps demonstrate that you are actively supplying materials.
To create a professional account, select “Sign Up,” choose “Professional” as the account type, and complete the registration form with your details and expertise.
To subscribe, log into your account, go to “Subscriptions” under “Account Settings,” and select the plan that fits your needs. Follow the prompts to complete the payment, and your subscription will be activated immediately.
Subscribers enjoy unlimited access to the latest materials catalogs, downloadable price lists, regional price data for bids, and regular updates to ensure the most accurate and current pricing information.
Price lists and catalogs are updated frequently to reflect changes in the market, helping professionals make accurate estimates and competitive bids.
Yes, we offer a short trial period for new subscribers. This trial allows you to explore the resources and understand the benefits before committing to a full subscription.
Yes, if you regularly need access to updated price lists and regional data, a subscription is more cost-effective than paying for individual downloads, as it offers unlimited access.
Subscribers gain access to exclusive resources such as detailed product specifications, supplier reviews, downloadable price lists, and regional price data that are essential for bidding and project planning.
We accept major credit cards, debit cards, and mobile payment options to make the subscription process as convenient as possible.
Yes, you may cancel your subscription at any time through “Account Settings.” However, cancellation will end access to new downloads and updates.
Yes, files you’ve already downloaded will remain accessible. However, you will no longer receive updated versions unless you renew your subscription.
Easy BuildMat-Net uses secure payment processing to protect your payment information. We follow strict data protection policies to ensure your security and privacy.
If you experience issues, please contact our support team through the “Contact Support” option in the app or website, and we’ll assist you.
To create an account, click on “Sign Up” on the homepage. You’ll be prompted to choose your account type (End-user, Professional, or Supplier) and provide necessary details to complete the registration process.
We offer three types of accounts: End-User (for individual users), Professional (for industry professionals like contractors), and Supplier (for material suppliers and hardware stores).
Click on “Forgot Password” on the login page, and follow the steps to reset your password. You’ll receive an email or SMS with instructions.
Yes, you can switch between account types by contacting our support team. However, some account changes may require additional verification.
After logging in, go to “My Profile,” where you can update your personal information, contact details, and preferences.
Yes, if you wish to delete your account, please contact our support team. We’ll guide you through the process and confirm once your account is removed.
We prioritize user privacy and data security. Your details are protected by encryption and will not be shared with third parties without consent.
You can reach our customer support team via the ‘Help’ section of the app or email us at support@easybildmat-net.com. We are available 8AM-5PM
First, try refreshing or restarting the app. If the issue persists, contact our support team with a description of the problem. Screenshots or error messages can help us resolve the issue more efficiently.
Our support team aims to respond within 24 hours. For urgent issues, please use the phone support option for faster assistance.
Currently, the platform is available in English. However, we are working on adding more languages based on user demand.
Absolutely! We welcome all feedback. Use the “Feedback” option in the app or website to share your suggestions, or contact support directly.