Getting Paid

How Vendors Are Paid

At EasyBuildMat-Net, we ensure that vendors receive timely and secure payments for their products. Below is a step-by-step guide on how vendor payments are processed.

1. Payment Schedule

Vendor payments are processed on a scheduled basis, typically:

• Instant payment

You can check your payment schedule in your vendor dashboard.

2. Payment Methods

Vendors can receive payments through the following methods:

• Bank Transfer (Local and International)
• Mobile Money (Available for supported regions)
• Digital Wallets (Where applicable)

Ensure your payment details are up to date in your account settings to avoid any delays.

3. How to Track Your Payments

To view payment details:

• Log in to your vendor account at www.easybuildmat-net.com
• Go to Vendor Dashboard
• Click on Payment History
• Review transaction details and payment status

4. Payment Processing Time

Once a payment is initiated, processing times vary based on the selected method:

• Bank Transfers: 3-5 business days
• Mobile Money: 1-2 business days
• Digital Wallets: Instant or up to 24 hours

5. Resolving Payment Issues

If you encounter any payment-related issues, please:

• Verify your payment details in your account
• Check for any processing delays from your financial provider
• Contact our support team via support@easybuildmat-net.com with your vendor ID and transaction details

6. Contact Vendor Support

For any payment inquiries, reach out to our vendor support team:

• Phone: 0800140158
• Email: support@easybuildmat-net.com
• Live Chat: Available on our website

We are committed to ensuring smooth and efficient transactions for all our vendors. If you have further questions, don’t hesitate to contact us!