Terms of use

These Terms and Conditions (“Agreement”) govern the participation and use of the Easy BuildMat-Net platform (“Platform”) by materials stores/hardware & suppliers (“Vendors”), customers, and construction professionals. By registering, submitting your details, or using the Platform, you agree to be bound by the terms outlined below. Easy BuildMat-Net is a subsidiary of GridWay Engineering Services Ltd.

1. Platform Purpose 

1.1 Platform Purpose: Easy BuildMat-Net serves as a connection point for construction clients, professionals, and material suppliers to facilitate the sourcing of construction materials. The Platform does not sell, deliver, or own any products listed by Vendors.

1.2 Platform Connection: Easy BuildMat-Net serves as a connection point for construction clients to find and connect with verified material suppliers. No contract for the sale of goods exists between Easy BuildMat-Net and the client; instead, the contractual relationship for the sale of goods exists solely between the client and the material supplier.

1.3 Service Disclaimer: Easy BuildMat-Net does not take responsibility for the quality, delivery, or pricing of the goods, as these are under the purview of the Vendors. The arrangement for product purchase and delivery is solely between the customer and the Vendor, and Easy BuildMat-Net provides a tracking interface for delivery visibility only.

1.3 Acknowledgment of No Sales Responsibility: Easy BuildMat-Net is not liable for product-related disputes, including delivery delays, cancellations, or refunds, which are directly managed by the Vendors.

2. Vendor Eligibility

2.1 Vendors can join the platform under two categories: Registered Business Vendors and Non-Registered Reliable Suppliers.

2.2 Registered Business Vendors: These Vendors must provide the following valid and verifiable documents:

• URSB Business Registration Certificate
• UNBS certification
• VAT Registration Certificate
• Trading License
• Any additional licenses or certifications requested by the Platform.

2.3 Non-Registered Reliable Suppliers: These suppliers, who are not formally registered but have a reliable record of supplying authentic materials, must provide:

• National ID for identity verification.
• Letter of Introduction from the Local Council (LC1) verifying the supplier’s reputation.
• Two Client References confirming material quality and reliability.
• Proof of Recent Transactions (e.g., delivery receipts or invoices) if available.

Failure to provide valid documentation or meet these requirements may result in rejection or suspension from the Platform.

2.4 Verification Process: All suppliers, whether registered or non-registered, must undergo a verification process by Easy BuildMat-Net. This ensures that they meet platform standards for authenticity and quality.

3. Accuracy of Information

3.1 The Vendor agrees to provide accurate and up-to-date information, including business name, contact details, product listings, and prices.

3.2 Non-Registered Reliable Suppliers: These suppliers must ensure the authenticity of materials supplied, as payment is made upon delivery.

3.3 Any false or misleading information may result in immediate removal from the Platform.

4. Product Listings, Pricing, and Discounts

4.1 Product Listings: Vendors are responsible for uploading their custom product listings, including descriptions, images, and prices.

4.2 Prices: All prices listed are set by material suppliers and may vary based on market conditions. Easy BuildMat-Net displays these prices as received from suppliers and does not control or adjust prices. Listed prices will be VAT-inclusive where applicable. Transport costs are a separate arrangement between the customer and the material suppliers and will not constitute the listed prices.

4.3 Inventory Management: Vendors must regularly update their inventory and prices to maintain accuracy.

4.4 The Platform reserves the right to review and approve all product listings before publishing.

6. Payment Gateway and Processing

6.1 Payment Gateway: Payments for materials on the platform are enabled and processed by Flutterwave, with options including Mobile Money, Bank Transfers, and Debit/Credit cards. 

6.2 Third-Party Payment Terms: All payments options are subject to availability and processing conditions set by Flutterwave. Vendors and customers must adhere to Flutterwave’s terms. Easy BuildMat-Net is not liable for any third-party payment issues or charges.

7. Delivery and Logistics

7.1 Delivery Arrangements: Delivery arrangements, costs, and responsibilities rest solely with the supplier and the client. Suppliers must share details of the driver and vehicle for tracking purposes. Easy BuildMat-Net provides tracking capabilities for clients to monitor their delivery status but is not responsible for the delivery process itself.

7.2 Delivery Tracking Information: Where Vendors are responsible for delivery of materials, they must provide tracking information for each delivery, including:

• Driver’s name and contact information
• Vehicle number plate
• Driver’s ID

7.3 Tracking and Visibility: These details will be uploaded to the system to enable client tracking. Easy BuildMat-Net only facilitates tracking visibility and is not liable for delivery issues.

8. Quality and Authenticity of Products

8.1 Product Quality: Vendors guarantee that all products listed meet industry standards, are of high quality, and are authentic.

8.2 Penalties for Non-Compliance: Non-Registered Reliable Suppliers are held to the same standards, and penalties apply for counterfeit or substandard materials.

8.3 Investigation Rights: Easy BuildMat-Net reserves the right to investigate claims of poor product quality and suspend or terminate accounts if necessary.

9. Customer Satisfaction and Complaints

9.1 Direct Responsibility: Since Easy BuildMat-Net does not sell or deliver products directly, refunds, cancellations, and returns must be managed between the client and the supplier according to the supplier’s policies.

9.2 Customer Service: Vendors must address customer inquiries and complaints promptly.

9.3 Assistance: Easy BuildMat-Net may facilitate communication between clients and suppliers if needed but is not obligated to process returns or refunds.

9.4 Complaint Resolution: Vendors must resolve product quality, pricing discrepancies, or service issues directly with customers. Negative feedback may result in penalties or removal from the Platform.

10. User Conduct and Platform Integrity

10.1 Professionalism and Integrity: Suppliers and clients agree to conduct transactions with professionalism and integrity. Suppliers must ensure the accuracy of all product details, descriptions, and pricing.

10.2 Prohibited Conduct: Fraudulent activities, including price manipulation or misrepresentation of products, are prohibited.

10.3 Consequences: The Platform reserves the right to suspend or terminate Vendors violating these terms.

11. Liability and Disclaimer

11.1 Platform Limitation of Liability: Easy BuildMat-Net is a connection platform and is not liable for any issues arising from product quality, delivery, or transaction disputes. We are not responsible for any business loss, goodwill, or reputation damage resulting from interactions on the platform.

12. Data and Privacy

12.1 Data Provision: Vendors agree to provide necessary data, including product details, pricing, and business information, for the Platform’s operation.

12.2 Data Protection: Easy BuildMat-Net will protect vendor and customer data and will not share it without explicit consent, in accordance with privacy laws. Easy BuildMat-Net abides by its data policy shared on the same platorm.

13. Platform Modifications

13.1 Service Changes: Easy BuildMat-Net reserves the right to modify or discontinue services, features, or tools, with appropriate notice.

13.2 Terms Updates: Significant changes to Terms and Conditions will be communicated to all Platform users.

14. Termination

14.1 Vendor Termination: Users may terminate their account with a 72-hour notice to Easy BuildMat-Net. Strictly for Vendors, the notification period for termination is 7-days and termination will be activated after Easy BuildMat-Net has verified that any pending material supply and delivery contracts have been honored by the vendor.

14.2 Platform Termination Rights: Easy BuildMat-Net reserves the right to terminate accounts for breaches of this Agreement or illegal activities.

15. Governing Law

15.1 These Terms and Conditions are governed by the prevailing laws of Ugandan.

15.2 Dispute Resolution: Any disputes arising from this Agreement will be first resolved amicably and if this fails, then the aggrieved party is free to use courts of law to resolve the conflict under the Ugandan laws and jurisdiction.

16. Contact Information

For any inquiries or support needs, please contact us:

• Email: support@easybuildmatnet.com
• Phone: 041 XXX XXX XXX

Acknowledgment

By registering, interacting, or using the Easy BuildMat-Net Platform, all users, including Vendors, customers, and construction professionals, acknowledge and agree to abide by these Terms and Conditions.